Publications and Resources

As a regulated company, firmus ultimately serves to provide an essential service to consumers in Northern Ireland. The interests of consumers must be at the heart of the final determination.

NEA argues that the proposed rules on financial resilience should only be implemented if they do not lead to an increase in the level of the price cap.

National Energy Action’s Impact Report highlights the charity’s reach and achievements from April 2021 to March 2022, helping the most vulnerable through an incredibly challenging year.

Low income energy customers face a double burden from the current energy crisis: the rising cost of bills and paying more for their energy due to the poverty premium. The government must introduce a new social tariff to lower the…

LucidTalk – NEA NI: Northern Ireland (NI) Omnibus Poll Question Results General Report

NEA welcomes the opportunity to respond to the consultation on Ofwat’s innovation fund – approach for 2022-25. 

NEA argues that there are significant deficiencies of the scheme

Critical factors for the Adoption of Smart Homes for Energy Efficiency

Over the last number of months, NEA has experienced a significant rise in the number of households seeking emergency support. Unfortunately, we expect this trend to continue as we believe as many as 40% of households might now be struggling…

NEA argues that our clear preference is for the Enhanced Status Quo option.

NEA sets out the points that Ofgem should focus on.

NEA NI welcomes the opportunity to respond to the Utility Regulator’s Draft Forward Work Programme (FWP) 2022–2023.