Publications and Resources

As a regulated company, firmus ultimately serves to provide an essential service to consumers in Northern Ireland. The interests of consumers must be at the heart of the final determination.

National Energy Action’s Impact Report highlights the charity’s reach and achievements from April 2021 to March 2022, helping the most vulnerable through an incredibly challenging year.

LucidTalk – NEA NI: Northern Ireland (NI) Omnibus Poll Question Results General Report

Over the last number of months, NEA has experienced a significant rise in the number of households seeking emergency support. Unfortunately, we expect this trend to continue as we believe as many as 40% of households might now be struggling…

NEA NI welcomes the opportunity to respond to the Utility Regulator’s Draft Forward Work Programme (FWP) 2022–2023.

NEA NI welcomes the opportunity to respond to the SONI governance licence modifications consultation.

The Consumer Council for Northern Ireland (CCNI) plays a fundamental role in providing vital information, advice and advocacy for all consumers in Northern Ireland, with a focus on vulnerable consumers. This work has great importance for NEA and many organisations…

The Budget provides the Executive with an opportunity to improve the lives of people in Northern Ireland by allocating resources to high priority areas in order to improve outcomes for citizens.

NEA NI welcomes the opportunity to respond to the Department for Economy’s Consultation on ‘Heat Networks – Building a market framework’.

Water UK has announced the domestic water bill in England and Wales will rise by as much at 10.8% from 1st April.

NEA’s response to the BEIS Call for Evidence on the future of the energy market on a green gas levy.

NEA broadly agrees with plans to phase out fossil heating, but BEIS must ensure that homes off the gas grid receive adequate support to decarbonise, including through funding hybrid heating technologies; ensure that there is sufficient awareness and advice around…