NEA
Publications and Resources
Our latest publications are available here.
If you are looking for an older publication and are unable to locate it please contact us at website@nea.org.uk
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NEA response to open consultation on Ofwat’s Forward Programme 2022-23
18th Feb 2022
NEA’s response to open consultation on Ofwat’s Forward Programme 2022-23
NEA briefing paper on April 2022 price rises in water
04th Feb 2022
Water UK has announced the domestic water bill in England and Wales will rise by as much at 10.8% from 1st April.
NEA’s response to Ofwat’s consultation “PR24 and beyond: Performance commitments for future price reviews”
13th Jan 2022
NEA’s response to Ofwat’s consultation “PR24 and beyond: Performance commitments for future price reviews”
NEA response to Defra’s consultation on a new strategic policy statement for Ofwat
24th Sep 2021
NEA is pleased to respond to this open consultation on a new Strategic Policy Statement for Ofwat, providing our thoughts and suggested amendments on each of the following proposed priorities.
NEA’s response to Ofwat’s Payment, help and debt guidelines consultation, 2021
28th Jul 2021
NEA is pleased to respond to this open consultation on the proposed changes to the guidelines for water companies in supporting residential customers to pay their bill, access help and repay debts.
NEA’s response to Ofwat’s consultation ‘PR24 and beyond: Creating tomorrow, together
22nd Jul 2021
NEA is pleased to respond to this open consultation on the vision for the next water price review, PR24, highlighting opportunities to strengthen the vision around customer affordability and vulnerability.
NEA’s response to Ofwat’s consultation their forward programme 2021/22
22nd Feb 2021
NEA’s response to Ofwat’s consultation on their forward programme for 2021/22 outlines four key areas of focus.
NEA response to Ofwat consultation: PR24 and beyond – Reflecting customer preferences in future price reviews
28th Jan 2021
NEA’s response to Ofwat’s consultation on the role of customer engagement in the next price review, PR24.
NEA response to CCW’s Water Affordability Review call for evidence
15th Dec 2020
NEA’s Response to the CCW Call for Evidence for the Water Affordability Review. NEA considers all aspects of the current affordability support in water, highlighting areas of best practice, possible improvements and learnings from other sectors to help develop a…
COVID water use and the impact on poverty in the UK
11th Nov 2020
A joint report from NEA and Waterwise
Surviving the Wilderness: The landscape of personal debt in the UK
04th Nov 2020
Following on from the June 2020 NEA policy paper “The Gathering Storm: Utility Debt and Covid-19”, this paper provides an evidence synthesis of personal debt, both prior and post the Covid-19 outbreak, with a focus on the shift from consumer…
Comments on Provisional Findings of Water Redeterminations 2020
28th Oct 2020
NEA recognises that many low-income households experience affordability issues with their essential household bills, rarely struggling with one bill in isolation, and as a result is delivering a programme of work which seeks to support ‘People Living in Water Poverty…