NEA

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NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation

NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation

31st Jan 2024

NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation.

NEA NI response to the Consumer Council's Draft Corporate Plan 2021-24

NEA NI response to the Consumer Council’s Draft Corporate Plan 2021-24

26th Feb 2021

The Consumer Council for Northern Ireland (CCNI) plays a fundamental role in providing vital information, advice and advocacy for all consumers in Northern Ireland, with a focus on vulnerable consumers. This work has great importance for NEA and many organisations…

NEA response to Ofgem Policy consultation for protecting energy consumers with prepayment meters

NEA response to Ofgem Policy consultation for protecting energy consumers with prepayment meters

01st Mar 2020

It is imperative that prepayment meter (PPM) customers continue to receive protection. The CMA stated in its initial ruling of the energy market investigation that PPM customers have higher actual and perceived barriers to switching that arise from both lack…

NEA response to Citizens Advice Draft Consumer Work Plan 2020-21

NEA response to Citizens Advice Draft Consumer Work Plan 2020-21

17th Jan 2020

Over the last year, NEA has worked alongside Citizens Advice on a number of issues in order to facilitate better outcomes for fuel poor and vulnerable households in the energy market.

NEA NI response to the Consumer Council’s Draft Forward Work Programme for the final year of the Corporate Strategy 2016-2021

NEA NI response to the Consumer Council’s Draft Forward Work Programme for the final year of the Corporate Strategy 2016-2021

17th Jan 2020

NEA Northern Ireland has made some comments around the objectives in the draft Forward Work Programme and believe that the projects identified in the document are the right ones and have no queries regarding same. We have made some suggestions,…

NEA response to BEIS Consultation: ECO – Improving Customer Protections

NEA response to BEIS Consultation: ECO – Improving Customer Protections

05th Aug 2019

Given the stated aim to target low income, fuel poor and vulnerable households; NEA believes it is paramount that beneficiaries of the scheme receive adequate consumer protections.

NEA NI response to the Utility Regulator price control for firmus energy (Supply) Ltd 2020-2022

NEA NI response to the Utility Regulator price control for firmus energy (Supply) Ltd 2020-2022

17th Jul 2019

NEA has supported the Regulator’s work to protect more low income and vulnerable customers from unexpected price rises. The efficiency and cost effectiveness of gas distribution networks play a key role in tackling fuel poverty levels and we need to…