NEA
Publications and Resources
Our latest publications are available here.
If you are looking for an older publication and are unable to locate it please contact us at website@nea.org.uk
Filter Events By
NEA’s response to Ofwat’s consultation “PR24 and beyond: Performance commitments for future price reviews”
13th Jan 2022
NEA’s response to Ofwat’s consultation “PR24 and beyond: Performance commitments for future price reviews”
NEA’s response to Ofwat’s consultation their forward programme 2021/22
22nd Feb 2021
NEA’s response to Ofwat’s consultation on their forward programme for 2021/22 outlines four key areas of focus.
NEA response to Ofwat consultation: PR24 and beyond – Reflecting customer preferences in future price reviews
28th Jan 2021
NEA’s response to Ofwat’s consultation on the role of customer engagement in the next price review, PR24.
NEA response to CCW’s Water Affordability Review call for evidence
15th Dec 2020
NEA’s Response to the CCW Call for Evidence for the Water Affordability Review. NEA considers all aspects of the current affordability support in water, highlighting areas of best practice, possible improvements and learnings from other sectors to help develop a…
COVID water use and the impact on poverty in the UK
11th Nov 2020
A joint report from NEA and Waterwise
Surviving the Wilderness: The landscape of personal debt in the UK
04th Nov 2020
Following on from the June 2020 NEA policy paper “The Gathering Storm: Utility Debt and Covid-19”, this paper provides an evidence synthesis of personal debt, both prior and post the Covid-19 outbreak, with a focus on the shift from consumer…
Comments on Provisional Findings of Water Redeterminations 2020
28th Oct 2020
NEA recognises that many low-income households experience affordability issues with their essential household bills, rarely struggling with one bill in isolation, and as a result is delivering a programme of work which seeks to support ‘People Living in Water Poverty…
Social Tariffs in Water: The Impact of COVID-19
27th Jun 2020
In the first few months of 2020, the world watched a global pandemic unfold. Countries around the world were imposing strict nationwide lock-downs, with economies basically shutting down to control the spread of the virus. The turning point for the…
Water Poverty: The Consistency of Social Tariffs
26th Jun 2020
In a modern world, water is recognised as a human right. It is understood to be essential to life and yet some are so concerned about the cost of it that they actively decide not to use the water they…
Response to Ofwat innovation funding and competition: further consultation on design and implementation
17th Jun 2020
In our January 2020 response to Ofwat’s forward work plan, we acknowledged that driving innovation across the water sector was vital to address the strategic challenges the industry faces. We believe the innovation competition allows an additional opportunity for companies…
NEA response to Ofwat Forward Work Programme 2020-21
26th Feb 2020
Driving consumer and societal outcomes through company performance should remain a key ambition of Ofwat so that it can continue to demonstrate the legitimacy of a privatised water sector even with the reduced risk of re-nationalisation following the recent general…
Water Poverty: A Common Measurement
26th Aug 2019
This paper sets out to explore how adoption of a common and consistent set of approaches to tackling ‘water poverty’ may lead to successful outcomes for customers. It is designed to generate debate across all interested stakeholders and to consider…