Ofgem announced a new code of practice for suppliers concerning the forced installation of prepayment meters.

New research from fuel poverty charity National Energy Action shows how a partnership with the Cadent Foundation has kept 1,467 households safe.

On 28 February 2023, the Government releases its official Fuel Poverty Statistics for England. It is now 300 years behind targets to help low-income homes meet energy efficiency targets

Following reports of suppliers using warrants to forcibly install prepayment meters in customers’ homes, fuel poverty charity National Energy Action calls for a ban on forced prepayment meter installations.

Today the Office of National Statistics (ONS) release figures showing there were 13,400 more deaths in England and Wales in the winter period (December 2021 to March 2022) compared with the average of the non-winter months. 

New Fuel Poverty Monitor report which investigates the impact of the energy crisis on fuel poor households recommends the introduction of a new social tariff – a targeted discount energy deal for those at risk of fuel poverty.

The Government’s targeted support won’t be enough however to stop millions of vulnerable people sinking further into debt or being at risk of physical and mental harm, as they ration their energy to dangerous levels.

We are joining Which?, Citizens Advice, Age UK and Money Saving Expert in calling on energy firms and the government to urgently investigate why so many customers on traditional prepayment meters have not yet accessed the government support.

Our Fuel Poverty Awareness Day on Friday 2 December took place in the most desperate circumstances we’ve seen at National Energy Action, during our 40 years of existence.