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Pioneering new safeguarding scheme hits 1000 referral milestone
Pioneering new safeguarding scheme hits 1000 referral milestone
Post on 22nd Jul 2021
1000 households have been referred to a pioneering new customer safeguarding scheme launched by fuel poverty charity, National Energy Action (NEA), the Cadent Foundation and gas distribution network, Cadent.
Content Type:News
Fuel Poverty, Consumer Protection, Carbon Monoxide, Advice
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Getting the smart meter rollout right for prepayment households
Getting the smart meter rollout right for prepayment households
Post on 29th Jun 2021
Blog by Matt Copeland, Head of Policy and Public Affairs
Nation / Region: Wales , Scotland
Content Type:News
Smart Meters, Pre-payment meters
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Vulnerable ‘pay as you go’ energy customers put at ‘needless’ risk during pandemic
Vulnerable ‘pay as you go’ energy customers put at ‘needless’ risk during pandemic
Post on 28th Jun 2021
A new report released today [Tuesday 29th June] highlights that more than 2 million ‘pay as you go’ customers with older ‘legacy’ energy meters were put at needless risk during the pandemic.
Nation / Region: Wales , UK , Scotland
Content Type:News
Smart Meters, News
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Ofwat guidelines for water companies in supporting residential customers pay their bill, access help and repay debts: a consultation
Ofwat guidelines for water companies in supporting residential customers pay their bill, access help and repay debts: a consultation
Post on 16th Jun 2021
Millions of utility customers are struggling to pay their utility bills.
Nation / Region: Wales
Content Type:News
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Understanding the significance of the outcomes of the water affordability review
Understanding the significance of the outcomes of the water affordability review
Post on 26th May 2021
Jess Cook – Project Development Manager (Water Poverty) reflects on the significance of the outcomes of the water affordability review
Nation / Region: Wales
Content Type:News
Water, Water Poverty
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Charity comments on Independent Review of Affordability Support in Water
Charity comments on Independent Review of Affordability Support in Water
Post on 26th May 2021
Today (26th May 2021) is the launch of the Consumer Council for Water’s (CCW) Independent Review of Affordability Support in Water.
Nation / Region: Wales , UK
Content Type:News
Water, Water Poverty, Policy and Advocacy, Ofwat
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