As a regulated company, SSE Airtricity ultimately serves to provide an essential service to consumers in Northern Ireland. The interests of consumers must be at the heart of the Final Determination.

As a regulated company, firmus ultimately serves to provide an essential service to consumers in Northern Ireland. The interests of consumers must be at the heart of the final determination.

NEA NI welcomes the opportunity to respond to the Utility Regulator’s Draft Forward Work Programme (FWP) 2022–2023.

NEA NI works closely with the Utility Regulator across many aspects of work, but especially in relation to consumers and policy development, also with the view to empowering consumers and communities. We have made some comments around the objectives in the draft Forward Work Programme and have made some suggestions, which we hope are helpful on priority projects, which we believe may enhance the Forward Work Programme 2021–22.

NEA’s Response to the Ofgem FPNES Governance Drafting Consultation. NEA fully supports the Fuel Poverty Network Extension Scheme, and is pleased that it will continue until 2026. In order for the scheme to reach its full potential, Ofgem must require installers to adhere to licence obligations around treating customers fairly, and give adequate advice to households.

NEA NI works closely with the Utility Regulator across many aspects of work, but especially in relation to consumers and policy development, also with the view to empowering consumers and communities. We have made some comments around the objectives in the draft Forward Work Programme and have made some suggestions, which we hope are helpful on priority projects, which we believe may enhance the Forward Work Programme 2020–21.

Practical advice on saving energy and reducing fuel costs for homes off the mains gas grid.