National Energy Action’s Impact Report 2023-24 highlights the work we’ve done and the challenges we’ve faced over the last year as the national fuel poverty and energy efficiency charity.

National Energy Action (NEA) has been involved in policy work to maintain and reform the Default Tariff price cap for several years. This has included working with Ofgem to initially create the Safeguard Tariff cap for prepayment and other vulnerable customers. Subsequently, NEA helped to design the Default Tariff price cap to ensure it offers as much protection for low-income and vulnerable customers as possible.

National Energy Action welcomes the opportunity to input into this process and calls on Ofgem to consider solutions it has the power to create, in addition to working with the UK Government to create enduring solutions to debt and affordability challenges.

Ofgem has opened a Call for Input on the subject, which will close on 13 May 2024. This briefing highlights National Energy Action’s emerging views on what Ofgem and government can do to tackle affordability and still-rising debt levels.

The UK Fuel Poverty Monitor report from National Energy Action (NEA) and Energy Action Scotland (EAS) sets out the urgent priorities for tackling fuel poverty in England and across the UK. 

National Energy Action’s key proposals: 1. Deliver on the commitment to consult on a new mandated social tariff from April 2024 2. Address a growing mountain of debt in the energy sector through a ‘help to repay’ scheme 3. Provide additional funding to upgrade the homes of fuel poor households, alongside effective regulations in the PRS

National Energy Action has consistently advocated for payment premiums to be eliminated in the energy market. Historically, our focus has been on the premium faced by prepayment users, which before the pandemic, was the larger differential.

National Energy Action has consistently advocated for payment premiums to be eliminated in the energy market. Historically, our focus has been on the premium faced by prepayment users, which before the pandemic, was the larger differential.

NEA is pleased that the government and Ofgem are consulting on the establishment of consumer protection requirements for heat network consumers. We recognise the importance and potential for growth of heat networks in providing local, low carbon heat sources for households.