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NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues
Post on 31st May 2023
NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues
Content Type:Publications
NEA response to Ofgem’s call for evidence on levelising payment method cost differentials
Post on 19th May 2023
NEA response to Ofgem’s call for evidence on levelising payment method cost differentials
Content Type:Publications
NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)
Post on 16th May 2023
NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)
Content Type:Publications
NEA response to Ofgem’s call for evidence on prepayment rules and protections
Post on 14th Mar 2023
NEA response to Ofgem’s Call for Evidence on Prepayment Rules and Protections
Content Type:Publications
NEA response to Ofgem consultation on strengthening retail financial resilience and statutory consultation on strengthening Direct Debit rules
Post on 20th Jul 2022
NEA argues that the proposed rules on financial resilience should only be implemented if they do not lead to an increase in the level of the price cap.
Content Type:Publications
Response to Ofgem consultation on medium term changes to the price cap methodology
Post on 18th Mar 2022
NEA argues that our clear preference is for the Enhanced Status Quo option.
Content Type:Publications
NEA response to Ofgem’s forward work programme 2021/23 consultation
Post on 28th Feb 2022
NEA sets out the points that Ofgem should focus on.
Content Type:Publications
Adapting the price cap methodology for resilience in volatile markets: NEA response to Ofgem consultation
Post on 14th Jan 2022
NEA’s Response to the the Ofgem Statutory Consultation on short term changes to the price cap in April 2022.. NEA believes that the best option for fuel poor households is to “do nothing” and strongly disagrees with the proposals to allow suppliers to charge an exit fee for standard variable tariffs. NEA would support requiring suppliers to make all new tariffs available to existing customers.
Nation / Region:
Wales
Content Type:Publications
Adapting the price cap methodology for resilience in volatile markets: NEA response to Ofgem consultation
Post on 14th Jan 2022
NEA’s Response to the Ofgem Consultation on adapting the price cap methodology in the long term. NEA believes that Ofgem should investigate the viability of a parallel price cap for vulnerable households that has a lower cost base than the broader cap. We support the option to enhance the current price cap, but believe a move to fixed term standard variable tariffs would be an unacceptable option.
Nation / Region:
Wales
Content Type:Publications
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