Plugging in to safety at home

Gas emergency

0800 111 999

What should I do if I smell gas or suspect a leak?

If you smell gas call the National Gas Emergency Service immediately on 0800 111 999 or via textphone (minicom) on 0800 371 787.

If you have SignLive app you can also use this service to contact the National Gas Emergency Service. SignLive provides a free 24-hour online interpreting service for British Sign Language users.

What should I do if I’m worried about carbon monoxide in my property?

If you suspect there are high level of carbon monoxide in your property, follow these steps:

Open all doors and windows

Move everyone in to the fresh air

Call the Gas Emergency Service on 0800 111 999

If someone has collapsed or is displaying severe symptoms, seek medical help by calling 999 or 112