Warm and Safe Homes Action Guide

This guide is designed to be a practical and easy-to-use document that will help you identify the best solutions for householders in fuel poverty who are worried about keeping their homes warm and safe and paying their energy bills. There is help and support available from a range of providers – including the government, energy suppliers and network companies.

This guide aims to give you the tools you need to identify help quickly and easily. Fuel poverty results from a combination of factors; low household income, unaffordable energy prices, and the poor heating and insulation standards of the housing stock.

It is important that community groups, local authority officers, advice workers, politicians, and anyone who may come into contact with those struggling to heat their homes affordably and safely are able to assist their clients appropriately.  We hope that this guide will help  you do so, however please do get in touch if you would like to know more about the work of NEA or the issue of fuel poverty in your area.