Supporting vulnerable energy customers this winter

LucidTalk - NEA NI: September 2024 – Northern Ireland (NI) Attitudinal Poll

The upcoming General Election provides a vital opportunity for policymakers to address the fuel poverty crisis and ensure vulnerable people are warm, safe and healthy at home. NEA NI is calling on all Northern Ireland candidates and parties to commit...

LucidTalk - NEA NI: September 2023 – Northern Ireland (NI) Attitudinal Poll

This year’s UK Fuel Poverty Monitor, covering the period 2021 to 2022, considers the causes of the energy crisis as well as how it has impacted fuel poor households and the organisations that work to support them.

LucidTalk - NEA NI: Northern Ireland (NI) Omnibus Poll Question Results General Report

Critical factors for the Adoption of Smart Homes for Energy Efficiency

Over the last number of months, NEA has experienced a significant rise in the number of households seeking emergency support. Unfortunately, we expect this trend to continue as we believe as many as 40% of households might now be struggling...

The report details that there were 5,802 deaths in Northern Ireland in the 2019/20 winter period which is the third highest number of winter deaths in the last 10 years.

This year’s UKFPM identifies the opportunities associated with decarbonising heat for fuel poor households; the barriers they face in doing so; the likely risks of the decarbonisation agenda for them; and which policy developments and interventions are required to ensure...

The NEA strategy sets out our three priorities for the next five years. Five years that must be the start of a decade of dramatic action and delivery.

NEA's Budget submission builds on recent positive policy developments and highlights where key actions remain and must be taken within the upcoming Budget.

NEA’s Response to the BEIS Consultation on Improving home energy performance through lenders. While NEA agrees with the need to move towards Green Mortgages, there are significant risks to fuel poor households that need to be fully understood. These can...

Cold, damp and unsafe homes continue to cause shocking levels of unnecessary hardship and premature mortality. Across the UK, NEA estimates that on average more than 10,000 people die each year due to living in a cold home[i]. In England...

This short briefing highlights the key commitments NEA Cymru would like to see reflected in the consultation and final strategy, to renew the Welsh Government’s commitment to end fuel poverty and rejuvenate efforts by a range of key stakeholders around...

The COVID-19 outbreak has already had a significant impact on household finances, especially those that already struggle with the costs of essential services. But there is a bigger gathering storm. Existing debt issues within the water and energy sectors are...

District heating can contribute to fuel poverty reduction targets through its ability to provide stable and predictable prices for energy over an extended period of time; reduced worry for households about breakdowns or repairs; the creation of local employment opportunities...

Based on the 2016 House Condition Survey (HCS), Northern Ireland has a rate of fuel poverty at 22%. It is also estimated that there are approximately 43,800 households in extreme fuel poverty which means they need to spend over 15%...

The Warm Home Discount (WHD) scheme currently provides a payment of £140 (inclusive of VAT) towards energy bills, and also contains provisions to carry out projects to help low-income and vulnerable households to better afford their energy bill. The scheme...

Each winter across the UK, on average, at least 11,400 people die due to a cold home. During the “Beast from the East” in the winter 2017/18, people were ten times more likely to die from living in a cold...

Decarbonising the UK economy to meet the Government’s world-leading Net Zero greenhouse gas commitment by 2050, represents both an unprecedented challenge and an unrivalled opportunity for innovation and investment. The imperative of net zero emissions, as attested by the latest...

The proposals made in this consultation will undoubtedly have a material affect on the number of customers that self-disconnect and self-ration. They are broadly in line with a number of suggestions that NEA made within our response to the preceding...

NEA believes dramatically improving domestic energy efficiency levels remains the most enduring solution to addressing energy affordability, however, we also know other key actions are required in retail energy markets to safeguard vulnerable domestic customers, particularly those living on the...

NEA has supported the Regulator’s work to protect more low income and vulnerable customers from unexpected price rises. The efficiency and cost effectiveness of gas distribution networks play a key role in tackling fuel poverty levels and we need to...

The evaluation consortium has been working together on evaluating the impacts of the Warm Homes Fund (WHF) over the winter of 2019-2020 and has heard first-hand of the very significant and positive effects that the funding has had on the...

NEA engaged the University of Ulster to undertake research into the mental health and wellbeing impacts of fuel poverty and how energy efficiency measures can be used to combat them. A significant outcome from the research was it demonstrated to...