NEA response to open consultation on Ofwat’s Forward Programme 2022-23
Date: 18th Feb 2022
NEA welcomes the opportunity to respond to the consultation on Ofwat’s Forward programme for 2022-23.:
Our response focuses on five key themes:
- Affordability pressures
- The outcomes of the affordability review
- Addressing consumer vulnerability
- Customer engagement and insights; and
- Developing PR24.
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