4.00 pm:

6.00 pm:

7.00 pm:

Delegate registration opens

Conference and exhibition opening:

• Guest speaker: Lord Mayor of Liverpool, Councillor Richard Kemp CBE

Networking buffet dinner at the venue

8.30-9.30 am:

Registration. Exhibition viewing. Networking

9.30-10.00 am:

Opening Address

• Adam Scorer, Chief Executive, National Energy Action

10.00-11.15 am:

Session 1 | Keynote speech

• Miatta Fahnbulleh MP, Minister for Energy Consumers, Department for Energy Security and Net Zero

11.15-11.45 am:

Refreshment break. Exhibition viewing, Networking

11.45-1.00 pm:

Session 2 | Is this the reset moment for national fuel poverty strategies?

This session will investigate the links between fuel poverty and the UK Government’s wider missions of making Britain a clean energy superpower, kickstarting economic growth and building an NHS fit for the future. The panel will explore these links and highlight why this is an exciting time for national fuel poverty strategies to be updated and embed with ambitious policies which can help make homes warmer and healthier as well as cutting domestic emissions. 

• Chair: Peter Smith, Director of Policy and Advocacy, National Energy Action
• Rt Hon Caroline Flint, Chair, Committee on Fuel Poverty

1.00-2.15 pm:

Lunch break. Exhibition viewing. Networking

2.15-3.30 pm:

Session 3 | Bridging the gap: Priorities for urgent progress

Choice of three breakout sessions. All three sessions will be recorded and made available to watch after conference.

BREAKOUT A – Extending our reach: Finding the right households for priority assistance

Resources from Government and business are tight, and universal support is expensive, as confirmed during the depths of the energy crisis. How we target support has become an important element of creating solutions for fuel poverty. This session will focus on how best to reach fuel poor households, how we can find them using data, and work is being progressed to this end, both in Government and in business

• Ben Pledger, Deputy Director for Energy Affordability, Department for Energy Security and Net Zero
• Kate Roberts, Customer Success Director, Switchee
• Matt James, Head of Innovation and Policy, Smart DCC

BREAKOUT B – Rented sector: Opportunities to take the lead

Rented accommodation presents a significant issue in efforts to end fuel poverty. Renters lack the agency to make changes to their homes, and their landlords do not always have the resources, or incentive to do so themselves. This session explores the perspectives of different actors as we strive to improve the energy efficiency of rented accommodation, including the promised introduction of tighter Minimum Energy Efficiency Standards for all rented accommodation.

• Maya Fitchett, Policy Analyst, National Energy Action
• Parissa Zand, Research and Policy Manager, Generation Rent
• Dr Matthew Scott, Policy and Practice Officer, Chartered Institute of Housing
• Miles Lewis, Director of Sustainability, Clarion Housing Group

BREAKOUT C – Gaps in advice and crisis support: People’s experiences of winter

As we enter the winter months, many vulnerable people face heightened challenges navigating the complexities of crisis support and access to essential advice. This session aims to identify the gaps in support, why some people struggle to access support and what more can be done.

• Molly Chambers, Project Development Manager, National Energy Action
• Dave Farquaharson, Lightening Reach
• Emma Lewin, Students Organising Sustainability
• Lee Healey, Founder and CEO, IncomeMAX

3.30-4.00 pm:

Refreshment break. Exhibition viewing. Networking.

4.00-5.00 pm:

Session 4 | Putting people first: Harnessing our insight to improve lives

Drawing on powerful real-life testimony from clients and compelling case studies of good practice, this session explores the benefits of insight-driven approaches. By sharing experiences, this is an opportunity to learn from each other, share best practices, and explore how we can continue to build services that improves lives.

• Chair: Dr Jamie-Leigh Rosenburgh, Insights and Impact Manager, National Energy Action
• Alessio Villanacci, SIRIO

7.00-10.00 pm:

Networking dinner

8.30-9.30 am:

Registration. Exhibition viewing. Refreshments available.

9.30-10.00 am:

Session 5 | Liverpool in focus

• Speaker: Steve Rotheram, Mayor of Liverpool City Region

10.00-11.15 am:

Session 6 | Delivering the right outcomes on retrofit

With hopes that the Warm Homes Plan will lead to significant increases in the number of fuel poor homes being retrofitted, how do we ensure that retrofit will deliver the best outcomes for people and their homes? This session will look at the current barriers to delivery, how initiatives to co-ordinate activity at national and local levels are helping to overcome those barriers, and how we make sure that there is meaningful engagement with communities and householders throughout the process.

• Chair: Colin Timmins, Director of Homes, National Energy Action
• Alastair Mumford, MCS Foundation
• Eleanor Radcliffe, Project Manager, Carbon Co-op

11.15-11.45 pm:

Refreshment break. Exhibition viewing. Networking

11.45-1.00 pm:

Session 7 | Tackling health inequalities

The session will shine a light on the systemic barriers that exacerbate hardship for vulnerable communities. It will consider actionable strategies for tackling inequalities for vulnerable and low income households. The panel will engage in discussion about the challenges, lessons learnt and collaborative approaches that can drive meaningful change.

• Chair: Danielle Butler, Project Development Manager, National Energy Action

1.00-1.30 pm:

1.30-2.30 pm:

Awards and Conference close

Lunch break and networking