NEA welcomes the opportunity to respond to these two consultations on Ofwat’s charging rules and tariff innovation.

NEA NI welcomes the opportunity to respond to the Utility Regulator’s Draft Forward Work Programme (FWP) 2022–2023.

The Consumer Council for Northern Ireland (CCNI) plays a fundamental role in providing vital information, advice and advocacy for all consumers in Northern Ireland, with a focus on vulnerable consumers. This work has great importance for NEA and many organisations throughout Northern Ireland, both strategically and operationally, and we welcome the opportunity to respond to this Draft Forward Work Plan 2022–2023.

NEA’s response to Ofwat’s consultation “PR24 and beyond: Performance commitments for future price reviews”

Jess Cook – Project Development Manager (Water Poverty) reflects on the significance of the outcomes of the water affordability review

Today (26th May 2021) is the launch of the Consumer Council for Water’s (CCW) Independent Review of Affordability Support in Water.

NEA’s response to Ofwat’s consultation on their forward programme for 2021/22 outlines four key areas of focus.

NEA NI works closely with the Utility Regulator across many aspects of work, but especially in relation to consumers and policy development, also with the view to empowering consumers and communities. We have made some comments around the objectives in the draft Forward Work Programme and have made some suggestions, which we hope are helpful on priority projects, which we believe may enhance the Forward Work Programme 2021–22.

NEA’s response to Ofwat’s consultation on the role of customer engagement in the next price review, PR24.