We are joining Which?, Citizens Advice, Age UK and Money Saving Expert in calling on energy firms and the government to urgently investigate why so many customers on traditional prepayment meters have not yet accessed the government support.

Energy prices continue to spiral, and vulnerable households in the energy market are being hardest hit. It is vital that the plans from the UK Government and Ofgem are scrutinised by Parliament, and they act on this credible set of recommendations to hel