National Energy Action has consistently advocated for payment premiums to be eliminated in the energy market. Historically, our focus has been on the premium faced by prepayment users, which before the pandemic, was the larger differential.

NEA is pleased that the government and Ofgem are consulting on the establishment of consumer protection requirements for heat network consumers. We recognise the importance and potential for growth of heat networks in providing local, low carbon heat sources for households.

NEA is concerned about the record levels of debt and arrears in the market, recently reaching £2.6bn. This figure demonstrates that an increasing number of households are struggling to afford their ongoing costs of energy and are falling behind. With the majority of the £2.6bn figure coming from arrears, there is a clear need for energy suppliers to ensure that affordable repayment arrangements are being created.

National Energy Action are proud to work on the Warming Communities programme, a collaborative, community-led approach to energy advice and support which harnesses the power and expertise of partner organisations to explore a more inclusive and bespoke advice landscape.

Leicester Energy Action is one of our projects, based on the ground in Leicester.

Today the government announced an allocation of £6bn of funding for energy efficiency and home upgrade funding.

Today, Ofgem has announced energy debt has reached £2.9 billion and may look to recover this by raising the price cap and increasing Energy Bills.

The transition to net zero in Wales will be crucial to ensuring homes are warm and safe, mitigating climate change, and to achieving Welsh fuel poverty targets.

The transition to zero carbon homes in Wales will be central to ensuring people are warm, healthy and safe. It will also help in Wales’s efforts to mitigate climate change and in achieving Welsh fuel poverty targets. This executive summary sets out NEA’s key priorities regarding Wales’s domestic heat strategy across three areas.