NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues

NEA response to Ofgem’s call for evidence on levelising payment method cost differentials

NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)

In the absence of a functioning Northern Ireland Executive, our local councils have a considerable role to play in supporting fuel poor homes. Ahead of the upcoming local council elections, NEA are calling on candidates and parties to commit to tackling Fuel Poverty in their communities by supporting 3 key pledges, which are detailed in our Local Election Manifesto 2023.

NEA welcome the opportunity to respond to the Consumer Council’s Draft Forward Work Programme (FWP) 2023–2024.

NEA response to Ofgem’s Call for Evidence on Prepayment Rules and Protections

This document is intended to be used as a guide by local authorities, housing associations, manufacturers and installers, and other organisations involved in the delivery of heat pumps in fuel poor homes.

NEA NI welcome the opportunity to respond to the consultation on policy options for the Energy “One Stop Shop” Implementation Plan.

This year’s UK Fuel Poverty Monitor, covering the period 2021 to 2022, considers the causes of the energy crisis as well as how it has impacted fuel poor households and the organisations that work to support them.