As a regulated company, firmus ultimately serves to provide an essential service to consumers in Northern Ireland. The interests of consumers must be at the heart of the final determination.

National Energy Action’s Impact Report highlights the charity’s reach and achievements from April 2021 to March 2022, helping the most vulnerable through an incredibly challenging year.

On 4 July 2022, National Energy Action published a new report arguing for the introduction of a social energy tariff for low-income households.

LucidTalk – NEA NI: Northern Ireland (NI) Omnibus Poll Question Results General Report

National Energy Action (NEA) chief executive Adam Scorer responds to the Chancellor’s cost of living and energy crisis measures.

Over the last number of months, NEA has experienced a significant rise in the number of households seeking emergency support. Unfortunately, we expect this trend to continue as we believe as many as 40% of households might now be struggling due to the spiralling energy costs. Ahead of the upcoming Assembly Election, NEA are calling on politicians to commit to tackling the Energy Crisis head on. Below, we outline our key asks which we believe will assist in easing the pressures on vulnerable households in Northern Ireland, both in the short and longer term.

NEA NI welcomes the opportunity to respond to the Utility Regulator’s Draft Forward Work Programme (FWP) 2022–2023.

NEA NI welcomes the opportunity to respond to the SONI governance licence modifications consultation.

The Consumer Council for Northern Ireland (CCNI) plays a fundamental role in providing vital information, advice and advocacy for all consumers in Northern Ireland, with a focus on vulnerable consumers. This work has great importance for NEA and many organisations throughout Northern Ireland, both strategically and operationally, and we welcome the opportunity to respond to this Draft Forward Work Plan 2022–2023.