National Energy Action has consistently advocated for payment premiums to be eliminated in the energy market. Historically, our focus has been on the premium faced by prepayment users, which before the pandemic, was the larger differential.

NEA is pleased that the government and Ofgem are consulting on the establishment of consumer protection requirements for heat network consumers. We recognise the importance and potential for growth of heat networks in providing local, low carbon heat sources for households.

NEA is concerned about the record levels of debt and arrears in the market, recently reaching £2.6bn. This figure demonstrates that an increasing number of households are struggling to afford their ongoing costs of energy and are falling behind. With the majority of the £2.6bn figure coming from arrears, there is a clear need for energy suppliers to ensure that affordable repayment arrangements are being created.

Today the government announced an allocation of £6bn of funding for energy efficiency and home upgrade funding.

6.5 million UK households will be in fuel poverty from January as new polling shows 2 million have gone without energy in the last three months

Today Ofgem announces the new level of the price cap, which will take effect from 1 January 2024.

Fuel poverty charity National Energy Action warns that the Autumn Statement fails the poorest households in cold and unsafe homes, as new polling reveals 1 in 4 UK adults have found it difficult to afford their energy bills in the past three months.

A review of how the NICE Guideline NG6 is delivering warm and safe homes, and what more can be done for vulnerable and terminally ill people.

Fuel poverty charity National Energy Action (NEA) is urging vulnerable households across Great Britain not to miss out again on vital energy crisis support.