Soaring increases mean the cost of heating an average home will have doubled in 18 months and the in fuel poverty will also soar from 4 million to 6.5 million households across the UK

This policy briefing highlights the positive steps that can be taken now by the UK Government and energy regulator Ofgem to respond to the current energy crisis and support vulnerable energy customers this winter. It is hoped that this will prompt policy interventions in advance of Ofgem announcing in February the next revision to the energy price cap.

NEA’s response to the BEIS Call for Evidence on the future of the energy market on a green gas levy.

NEA’s Response to the the Ofgem Statutory Consultation on short term changes to the price cap in April 2022.. NEA believes that the best option for fuel poor households is to “do nothing” and strongly disagrees with the proposals to allow suppliers to charge an exit fee for standard variable tariffs. NEA would support requiring suppliers to make all new tariffs available to existing customers.

NEA’s Response to the Ofgem Consultation on adapting the price cap methodology in the long term. NEA believes that Ofgem should investigate the viability of a parallel price cap for vulnerable households that has a lower cost base than the broader cap. We support the option to enhance the current price cap, but believe a move to fixed term standard variable tariffs would be an unacceptable option.

NEA broadly agrees with plans to phase out fossil heating, but BEIS must ensure that homes off the gas grid receive adequate support to decarbonise, including through funding hybrid heating technologies; ensure that there is sufficient awareness and advice around any move to transition away from fossil fuels in off gas homes.

NEA’s response to Ofwat’s consultation “PR24 and beyond: Performance commitments for future price reviews”

Martin Lewis from Money Saving Expert has announced he will donate £100,000 to help NEA increase its support to the most vulnerable as the Energy Crisis intensifies.

“My teenager covers himself in layers to keep warm …”