This guide is designed to be a practical and easy-to-use document that will help you identify the best solutions for householders in fuel poverty who are worried about keeping their homes warm and safe and paying their energy bills.

To help assist people who may be struggling with their energy bills we’ve produced two new resources: Help during Covid-19 and Top energy saving tips.

Our Steps to Affordable Warmth videos take the viewer through the different stages required to keep them warm, well and safe in their home as well as advising on extra benefits and energy discounts they may be entitled to. With BSL signing.

Connecting Homes for Health pilot project combined funding to install free gas connections and central heating systems in over 100 properties in the North East of England whose residents were on low incomes and at risk of cold-related ill health.

The Connecting Homes for Health pilot project was delivered by fuel poverty charity NEA, Northern Gas Networks and YES Energy Solutions. In what’s believed to be an industry first, it combined funding from the Fuel Poor Network Extension Scheme and Warm Home Discount Industry Initiatives to install free gas connections and central heating systems in over 100 properties in the North East of England whose residents were on low incomes and at risk of cold-related ill health. Residents also benefited from support and energy advice on how to use their new systems effectively, improve energy efficiency and reduce fuel bills.

The Warm Home Discount (WHD) scheme currently provides a payment of £140 (inclusive of VAT) towards energy bills, and also contains provisions to carry out projects to help low-income and vulnerable households to better afford their energy bill. The scheme was introduced by the Government in April 2011 and is an obligation on energy suppliers funded through bills.