NEA’s Response to the Ofgem Consultation on adapting the price cap methodology in the long term. NEA believes that Ofgem should investigate the viability of a parallel price cap for vulnerable households that has a lower cost base than the broader cap. We support the option to enhance the current price cap, but believe a move to fixed term standard variable tariffs would be an unacceptable option.

NEA broadly agrees with plans to phase out fossil heating, but BEIS must ensure that homes off the gas grid receive adequate support to decarbonise, including through funding hybrid heating technologies; ensure that there is sufficient awareness and advice around any move to transition away from fossil fuels in off gas homes.

NEA’s response to Ofwat’s consultation “PR24 and beyond: Performance commitments for future price reviews”

NEA believes that any changes to the price cap should not reduce the protections that are in place for fuel poor and vulnerable households during a significant increase in prices. Further protections could be put in place to provide deeper price protection for some; identify those with financial vulnerability; raise awareness of available support and directly address energy debt.

NEA’s response to the BEIS Consultation on hydrogen heating trials. NEA welcomes the plans to deliver a hydrogen village trial by 2025. In this response, NEA sets out the key issues that will need to be considered to ensure fuel poor and vulnerable households can benefit from the trial and are adequately protected from any potentially negative outcomes.

Our Budget and CSR submissions recommend ways to support struggling households to keep warm this winter at a time when energy prices are increasing, incomes are reducing, and there are other financial pressures on households like rising inflation. It also recommends longer term actions to end fuel poverty through increased spending on energy efficiency and making the uplift to Universal Credit permanent.

NEA is pleased to respond to this open consultation on a new Strategic Policy Statement for Ofwat, providing our thoughts and suggested amendments on each of the following proposed priorities.

NEA welcomes the extension and expansion of the ECO scheme until at least April 2026 and fully supports the consultation’s continued, critical focus on low-income and vulnerable households and greater support for deeper retrofits for the least energy efficient homes.

NEA is pleased to respond to this open consultation on the proposed changes to the guidelines for water companies in supporting residential customers to pay their bill, access help and repay debts.