NEA’s Response to the Ofgem Consultation on their Forward Work Programme 2021/23 Gas Levy. NEA believes that Ofgem should provide clarity on the actions they will take in the next year of their consumer vulnerability strategy.

Today UK Government published its long-awaited Fuel Poverty Strategy for England.

NEA’s Budget submission builds on recent positive policy developments and highlights where key actions remain and must be taken within the upcoming Budget.

NEA’s Response to the BEIS Consultation on Improving home energy performance through lenders. While NEA agrees with the need to move towards Green Mortgages, there are significant risks to fuel poor households that need to be fully understood. These can be mitigated by a generous exemption mechanism.

The energy regulator Ofgem has today announced an £96 increase to the energy price cap. The increase is likely to result in suppliers putting their prices up in the coming weeks before the new cap level takes effect in April.

NEA’s response to the Ofgem VCMA Governance Drafting Consultation. NEA is supportive of the vulnerability and carbon monoxide allowance for gas networks. We believe for the allowance to create best value, it should have sufficient focus on supporting vulnerable customers, both in the make up of project portfolios and through addressing carbon monoxide. Additionally, we believe that all delivery partners must meet licence obligations to treat customers fairly.

NEA’s Response to the Ofgem FPNES Governance Drafting Consultation. NEA fully supports the Fuel Poverty Network Extension Scheme, and is pleased that it will continue until 2026. In order for the scheme to reach its full potential, Ofgem must require installers to adhere to licence obligations around treating customers fairly, and give adequate advice to households.

NEA’s response to Ofwat’s consultation on the role of customer engagement in the next price review, PR24.

Over the last few months, the NEA Technical team has been busy delivering a new project aimed at helping residents to increase their self-consumption of solar PV.