NEA’s response to the Ofgem VCMA Governance Drafting Consultation. NEA is supportive of the vulnerability and carbon monoxide allowance for gas networks. We believe for the allowance to create best value, it should have sufficient focus on supporting vulnerable customers, both in the make up of project portfolios and through addressing carbon monoxide. Additionally, we believe that all delivery partners must meet licence obligations to treat customers fairly.

NEA’s Response to the Ofgem FPNES Governance Drafting Consultation. NEA fully supports the Fuel Poverty Network Extension Scheme, and is pleased that it will continue until 2026. In order for the scheme to reach its full potential, Ofgem must require installers to adhere to licence obligations around treating customers fairly, and give adequate advice to households.

NEA’s response to Ofwat’s consultation on the role of customer engagement in the next price review, PR24.

Over the last few months, the NEA Technical team has been busy delivering a new project aimed at helping residents to increase their self-consumption of solar PV.

NEA supports the smart meter rollout, and broadly the mechanism for attributing targets to suppliers for the next phase. However NEA believes this could be improved through the addition of targets specifically to upgrade legacy prepayment meters, as well as introducing broader incentives to accelerate the upgrade of legacy prepayment meters.

For nearly four decades, NEA has partnered with local and national government, health bodies, industry and a wide range of local organisations to deliver practical solutions to improve health and wellbeing and address housing as a key social determinant of ill-health

Domestic solar PV systems convert sunlight into electricity which can be used in the home. They can help you reduce your energy bills, but it is important to understand how they work and how to get the most out of them. Find out more here.

The alarming increase in Excess Winter Deaths last year was before the impact of Covid-19 struck. Covid-19 is likely to have left many households more exposed to the risks of living in a cold home than ever before

Cold, damp and unsafe homes continue to cause shocking levels of unnecessary hardship and premature mortality. Across the UK, NEA estimates that on average more than 10,000 people die each year due to living in a cold home[i]. In England Wales where the proposals within this consultation will apply, excess winter deaths have risen by nearly 20% last winter.