This policy briefing highlights the positive steps that can be taken now by the UK Government and energy regulator Ofgem to respond to the current energy crisis and support vulnerable energy customers this winter. It is hoped that this will prompt policy interventions in advance of Ofgem announcing in February the next revision to the energy price cap.

Martin Lewis from Money Saving Expert has announced he will donate £100,000 to help NEA increase its support to the most vulnerable as the Energy Crisis intensifies.