How we helped our clients

Who we are

National Energy Action (NEA) is the national fuel poverty and energy efficiency charity. We’ve worked across England, Wales, and Northern Ireland for over 40 years, to ensure that everyone in the UK can afford to live in a warm, safe and healthy home. ​

​We work together with frontline practitioners, companies, regulators and the government for customers in vulnerable circumstances to make positive changes.

Fuel Poverty in Gwynedd

Gwynedd has historically some of the highest rates of fuel poverty in Wales and faces several challenges, which compound to make the issue worse. As energy prices rise again, we asked stakeholders what their views are on the winter ahead. Household finances are ‘already at breaking point’, compounded by some of the worst, least efficient housing in Britain. This winter, local residents will have to make ‘serious cuts to pay for fuel’ or go without, potentially to the detriment of their health and wellbeing.

How we help

Our advisers are dedicated to helping people who are in fuel poverty. Our expert team offer energy and benefits advice, can offer hardship funding and help householders improve the energy efficiency of their homes. After speaking to our team, many of our clients can afford to live in a warm, safe and healthy home.

We help clients manage fuel debt and stop them from living in a miserable cycle of fuel poverty.

We often receive lovely feedback from clients who wish to express their gratitude to our team.