NEA response Ofwat statutory and non-statutory consultations on charging rules and tariff innovation
Date: 03rd Nov 2022
![NEA response Ofwat statutory and non-statutory consultations on charging rules and tariff innovation](https://www.nea.org.uk/wp-content/uploads/2023/01/girl-turns-water-sink-bathroom-1110x550.jpg)
NEA welcomes the opportunity to respond to these two consultations on Ofwat’s charging rules and tariff innovation.
We outline a series of 14 recommendations across the two responses, focused on, but not limited to, the following topics:
- The additional guidance required by Ofwat to implement the principles proposed in their charging rules
- The safeguards required for customers, including a guarantee that low-income and/or vulnerable customers will never be worse-off due to participating in the trial
- The requirement to align tariff innovation with the customer licence condition currently under development
- The need to apply the principles of co-design in developing tariff trials
- The requirement to share learning.
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