Supporting vulnerable energy customers this winter
Date: 26th Jan 2022
This policy briefing has been developed by fuel poverty charity National Energy Action (NEA). We highlight what positive steps can be taken now by the UK Government and energy regulator Ofgem to respond to the current energy crisis and support vulnerable energy customers this winter. It is hoped that this will prompt policy interventions in advance of Ofgem announcing in February the next revision to the energy price cap.
Resources
Related articles
Warm, Safe and Healthy at Home — NEA NI's Manifesto for Homes 2024
24th Jun 2024
The upcoming General Election provides a vital opportunity for policymakers to address the fuel poverty crisis and ensure vulnerable people are warm, safe and healthy at home. NEA NI is calling on all Northern Ireland candidates and parties to commit...
LucidTalk — NEA NI: September 2023 – Northern Ireland (NI) Attitudinal Poll
20th Oct 2023
LucidTalk - NEA NI: September 2023 – Northern Ireland (NI) Attitudinal Poll
UK Fuel Poverty Monitor 2021-2022
17th Jan 2023
This year’s UK Fuel Poverty Monitor, covering the period 2021 to 2022, considers the causes of the energy crisis as well as how it has impacted fuel poor households and the organisations that work to support them.
LucidTalk — NEA NI: NI Wide Omnibus Poll Project
24th Jun 2022
LucidTalk - NEA NI: Northern Ireland (NI) Omnibus Poll Question Results General Report
Smarter Homes for a Smarter Future webinar
28th Apr 2022
Critical factors for the Adoption of Smart Homes for Energy Efficiency
10 Recommendations to tackle the Energy Crisis in Northern Ireland
29th Mar 2022
Over the last number of months, NEA has experienced a significant rise in the number of households seeking emergency support. Unfortunately, we expect this trend to continue as we believe as many as 40% of households might now be struggling...
NEA briefing paper for the Communities Committee on Private Tenacies Bill
24th Jan 2022
The report details that there were 5,802 deaths in Northern Ireland in the 2019/20 winter period which is the third highest number of winter deaths in the last 10 years.
UK Fuel Poverty Monitor 2020-21
30th Nov 2021
This year’s UKFPM identifies the opportunities associated with decarbonising heat for fuel poor households; the barriers they face in doing so; the likely risks of the decarbonisation agenda for them; and which policy developments and interventions are required to ensure...
NEA Strategy 2021-2026
29th Sep 2021
The NEA strategy sets out our three priorities for the next five years. Five years that must be the start of a decade of dramatic action and delivery.
NEA Budget Submission 2021
09th Feb 2021
NEA's Budget submission builds on recent positive policy developments and highlights where key actions remain and must be taken within the upcoming Budget.
NEA response to BEIS Consultation ‘Improving home energy performance through lenders’
08th Feb 2021
NEA’s Response to the BEIS Consultation on Improving home energy performance through lenders. While NEA agrees with the need to move towards Green Mortgages, there are significant risks to fuel poor households that need to be fully understood. These can...
NEA response to Improving the Energy Performance of Privately Rented Homes in England and Wales
21st Dec 2020
Cold, damp and unsafe homes continue to cause shocking levels of unnecessary hardship and premature mortality. Across the UK, NEA estimates that on average more than 10,000 people die each year due to living in a cold home[i]. In England...
A new fuel poverty strategy for Wales
29th Jul 2020
This short briefing highlights the key commitments NEA Cymru would like to see reflected in the consultation and final strategy, to renew the Welsh Government’s commitment to end fuel poverty and rejuvenate efforts by a range of key stakeholders around...
The Gathering Storm: Utility debt and COVID-19
19th Jun 2020
The COVID-19 outbreak has already had a significant impact on household finances, especially those that already struggle with the costs of essential services. But there is a bigger gathering storm. Existing debt issues within the water and energy sectors are...
NEA response to Heat Networks: Building a Market Framework
01st Jun 2020
District heating can contribute to fuel poverty reduction targets through its ability to provide stable and predictable prices for energy over an extended period of time; reduced worry for households about breakdowns or repairs; the creation of local employment opportunities...
Review of the Northern Ireland Sustainable Energy Programme and energy efficiency provision
17th Feb 2020
Based on the 2016 House Condition Survey (HCS), Northern Ireland has a rate of fuel poverty at 22%. It is also estimated that there are approximately 43,800 households in extreme fuel poverty which means they need to spend over 15%...
Keeping Britain Warm and Well: How to help millions of people pay a fair price for their energy
17th Feb 2020
The Warm Home Discount (WHD) scheme currently provides a payment of £140 (inclusive of VAT) towards energy bills, and also contains provisions to carry out projects to help low-income and vulnerable households to better afford their energy bill. The scheme...
Manifesto for Warmth 2019
01st Nov 2019
Each winter across the UK, on average, at least 11,400 people die due to a cold home. During the “Beast from the East” in the winter 2017/18, people were ten times more likely to die from living in a cold...
The Net Zero Litmus Test: Making energy efficiency a public and private infrastructure investment priority
02nd Oct 2019
Decarbonising the UK economy to meet the Government’s world-leading Net Zero greenhouse gas commitment by 2050, represents both an unprecedented challenge and an unrivalled opportunity for innovation and investment. The imperative of net zero emissions, as attested by the latest...
NEA response to Ofgem’s consultation “Proposals to improve outcomes for consumers who experience self-disconnection and self-rationing”
22nd Sep 2019
The proposals made in this consultation will undoubtedly have a material affect on the number of customers that self-disconnect and self-ration. They are broadly in line with a number of suggestions that NEA made within our response to the preceding...
NEA response to the Joint BEIS and Ofgem Consultation “Flexible and Responsive Energy Retail Markets”
22nd Sep 2019
NEA believes dramatically improving domestic energy efficiency levels remains the most enduring solution to addressing energy affordability, however, we also know other key actions are required in retail energy markets to safeguard vulnerable domestic customers, particularly those living on the...
NEA NI response to the Utility Regulator price control for firmus energy (Supply) Ltd 2020-2022
17th Jul 2019
NEA has supported the Regulator’s work to protect more low income and vulnerable customers from unexpected price rises. The efficiency and cost effectiveness of gas distribution networks play a key role in tackling fuel poverty levels and we need to...
Warm Homes Fund Programme Evaluation: Abridged interim report
17th May 2019
The evaluation consortium has been working together on evaluating the impacts of the Warm Homes Fund (WHF) over the winter of 2019-2020 and has heard first-hand of the very significant and positive effects that the funding has had on the...
Achieving Warmth in Whiterock and Westrock: Report findings on the door to door local based approach
17th Jun 2014
NEA engaged the University of Ulster to undertake research into the mental health and wellbeing impacts of fuel poverty and how energy efficiency measures can be used to combat them. A significant outcome from the research was it demonstrated to...
© 2024 NEA all rights reserved.