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Operation Warmth Advent Calendar

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Voices from the frontline
Voices from the Frontline

People with lived experience of fuel poverty reveal what it is really like.

Winter Warmth SP

By donating today, we can distribute a Winter Warmth Support Pack to a home in need. Your support will be a lifeline to those struggling to heat their homes this winter.

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National Energy Action
Who we are

National Energy Action is the national charity working to end fuel poverty in England, Wales and Northern Ireland. Find out more about the challenge we face, the difference we make, and the difference you can make. We also work closely with our sister charity Energy Action Scotland. You can find out more about their work to tackle fuel poverty in Scotland at www.eas.org.uk

We offer advice and support to fuel-poor households in England, Wales and Northern Ireland, as well as advocating for policy and regulation to protect the most vulnerable households. We also offer training to frontline staff of other organisations, to they can best support fuel-poor households.

We do not work alone. Partnerships and collaboration have been at the heart of National Energy Action for over 40 years, helping us drive better health and wellbeing outcomes for people struggling to heat their homes.

Our Story about Who we are
What is
Fuel poverty

We define fuel poverty as a household needing to use 10% of their income on keeping their home warm.

Since the beginning of the energy crisis in October 2021, the average energy bill has increased significantly. National Energy Action estimates that 6 million UK households are currently in fuel poverty, unable to afford to heat their homes to the temperature needed to keep warm and healthy, and falling into debt. In October 2021, we estimated there were 4.5 million UK households in fuel poverty.

Read More about Fuel poverty

Lived Experiences of Fuel Poverty

6 million UK households are in fuel poverty. Read these real-life experiences of the devastating impact high energy bills and poor energy efficiency can have, especially amid the cost of living crisis.

Energy Crisis

The Energy Crisis began in October 2021 and has dragged millions into fuel poverty. See the latest on the crisis here and what support is available.

Water Poverty

Innovation and Technical Evaluation

Warm and Safe Homes in Fishwick

Schools & Education Resources


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News & Insights

All News

National Energy Action responds to Ofgem’s decision not to lower the standing charge

Posted on 12th Dec 2024
Energy regulator Ofgem has confirmed, following a year of consultation, that it will not be lowering the level of the standing charge.
Nation / Region: ,
Content Type: News
Tags: News Release

New data reveals how much it really costs to keep your home at a safe temperature

Posted on 26th Nov 2024
Ahead of National Energy Action’s Fuel Poverty Awareness Day tomorrow (Wednesday 27 November), new exclusive data comes from the University of Salford’s full-sized test house.
Nation / Region: ,
Content Type: News
Tags:

‘Too scared to turn on the heat’ – 40% of Northern Irish households are still in fuel poverty

Posted on 26th Nov 2024
New polling by LucidTalk, commissioned by National Energy Action Northern Ireland (NEA NI), shows the extent of fuel poverty in Northern Ireland
Nation / Region: Northern Ireland,
Content Type: News
Tags: Fuel Poverty, Cold Homes, Fuel Debt, Affordability, Electricity Bills

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